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Help & support

For help with a product or service or refer to FAQs

support@livorafarms.com

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Call Us

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+2347039172842

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Business Department

Contact the sales department.

admin@livorafarms.com

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Global branch

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Visit the Help Center

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Frequently asked questions

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Contact Us
Contact Us Support Center

Livora Farms is a forward-thinking rabbit farming enterprise specializing in meat, pets, and fur production. We also offer high-quality feeds, farm accessories, and innovative solutions like automated feeding systems and farming software.

You can shop directly through our website or contact our sales team via phone or email. We also list certain products on e-commerce platforms depending on availability.

Yes, we provide nationwide delivery for most products, including live rabbits, feeds, and accessories. Fresh and dried rabbit meat can often be shipped to various regions under proper temperature controls. Delivery options and costs will be shown during the checkout process or discussed when placing an order by phone.

We are based in Aba, Abia State, Nigeria, and serve customers nationwide (and beyond, where applicable).

Verify you have entered the correct login credentials.
Reset your password by clicking “Forgot Password.”
Check for app updates or reinstall the app if issues persist.

Ensure your card information is correct or try an alternative payment method.
If you’re still having trouble, contact our Customer Support team with your order details.

Check for blockages or clogs in the dispenser.
Ensure your feeder is fully connected to Wi-Fi or the mobile network.
Restart the app or device and attempt a test feed.

We strive to offer flexible payment options for our customers. Depending on your location, we accept:

Credit/Debit Cards (Visa, MasterCard, etc.)
Bank Transfers
Mobile Money/USSD (where applicable)
PayPal (for international orders, if available)
Please note that available methods may vary based on your region.

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Possible Reasons:
Incorrect Card Details: Double-check card number, expiry date, and CVV.
Insufficient Funds: Confirm your card balance or credit limit.
Fraud Prevention Measures: Some banks may flag unfamiliar transactions.
Expired Card: Ensure your card is still valid.

If you’ve attempted to log in multiple times with incorrect details, your account may be temporarily locked. Please wait 15 minutes and try again, or reach out to our support team at support@livorafarms.com to unlock your account.

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